Dispatcher/Customer Service Representative: Fully Remote Position in PA
Yocum Towing & Recovery Yocum Towing & Recovery Lehigh Valley, PA Lehigh Valley, PA Full-time Full-time $15 - $19 an hour $15 - $19 an hour 23 hours ago 23 hours ago 23 hours ago Description:
Fully Remote Lehigh Valley, PA We are seeking a highly organized and reliable dispatcher/customer service representative to join our growing company.
In this role, you will answer incoming calls and dispatch orders to our team of drivers and mechanics.
Additionally, you will make outbound calls to our customers to update them on service progress.
The ideal candidate will have excellent communication skills, have a geographical working knowledge of the Lehigh Valley area and the ability to multitask in a fast-paced environment.
Responsibilities:
Answer incoming calls and respond to customer inquiries Dispatch orders to drivers and mechanics Monitor driver progress and update customers on delivery status Maintain accurate records of all dispatches Coordinate with other team members to ensure timely service Process payments from our customers who currently do not have an account with us Requirements:
Excellent communication skills Ability to multitask in a fast-paced environment Strong organizational skills Experience in a dispatch role preferred If you are a motivated individual with a passion for customer service, we want to hear from you! Please send your resume and cover letter to insert contact information here .
We look forward to hearing from you! Schedule:
Second Shift 40 hour work week
Benefits:
(based on 40 hour work week) Health Insurance 401(k) 401(k) employer matching 3 weeks PTO to start Monthly/Annual Bonus Program Job Type:
Full-time Pay:
$15.
00 - $19.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Health insurance Paid time off Paid training Schedule:
8 hour shift Evening shift Application Question(s):
Live in Lehigh Valley, PA Work Location:
Remote We are seeking a highly organized and reliable dispatcher/customer service representative to join our growing company.
In this role, you will answer incoming calls and dispatch orders to our team of drivers and mechanics.
Additionally, you will make outbound calls to our customers to update them on service progress.
The ideal candidate will have excellent communication skills, have a geographical working knowledge of the Lehigh Valley area and the ability to multitask in a fast-paced environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Fully Remote Lehigh Valley, PA We are seeking a highly organized and reliable dispatcher/customer service representative to join our growing company.
In this role, you will answer incoming calls and dispatch orders to our team of drivers and mechanics.
Additionally, you will make outbound calls to our customers to update them on service progress.
The ideal candidate will have excellent communication skills, have a geographical working knowledge of the Lehigh Valley area and the ability to multitask in a fast-paced environment.
Responsibilities:
Answer incoming calls and respond to customer inquiries Dispatch orders to drivers and mechanics Monitor driver progress and update customers on delivery status Maintain accurate records of all dispatches Coordinate with other team members to ensure timely service Process payments from our customers who currently do not have an account with us Requirements:
Excellent communication skills Ability to multitask in a fast-paced environment Strong organizational skills Experience in a dispatch role preferred If you are a motivated individual with a passion for customer service, we want to hear from you! Please send your resume and cover letter to insert contact information here .
We look forward to hearing from you! Schedule:
Second Shift 40 hour work week
Benefits:
(based on 40 hour work week) Health Insurance 401(k) 401(k) employer matching 3 weeks PTO to start Monthly/Annual Bonus Program Job Type:
Full-time Pay:
$15.
00 - $19.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Health insurance Paid time off Paid training Schedule:
8 hour shift Evening shift Application Question(s):
Live in Lehigh Valley, PA Work Location:
Remote We are seeking a highly organized and reliable dispatcher/customer service representative to join our growing company.
In this role, you will answer incoming calls and dispatch orders to our team of drivers and mechanics.
Additionally, you will make outbound calls to our customers to update them on service progress.
The ideal candidate will have excellent communication skills, have a geographical working knowledge of the Lehigh Valley area and the ability to multitask in a fast-paced environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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